Communication Platform for Professionals
A Platform that enables professionals in different industries (such as mental health, wellness, fitness, mental wellbeing, nutrition, etc.) to connect easily with clients using voice or video meetings.
Challenge
Our client aimed to create an innovative communication platform that connects professionals with their customers. The platform needed to facilitate seamless interactions, ensuring that customers could easily find and connect with qualified professionals, while professionals could efficiently manage their services and schedules.
Solution
Invatechs developed a comprehensive communication platform utilizing advanced web and mobile technologies to meet the client's requirements. We took the following steps:
User Account Management:Â Developed a robust system for user registration, including customer and professional accounts.
Professional Verification:Â Implemented a feature for professionals to upload and verify their certificates and diplomas.
Scheduling and Billing:Â Created a scheduling system for professionals to manage their availability and a billing system to charge customers by the minute during meetings.
Real-Time Communication:Â Integrated Twilio to enable real-time video and audio communication between customers and professionals.
User Interface:Â Designed a user-friendly interface for both web and mobile applications, ensuring seamless navigation and interaction.
CI/CD Pipeline:Â Set up continuous integration and deployment pipelines to ensure smooth updates and maintenance.
Technologies & tools
Process
The project began in mid-2022, following an Agile methodology to ensure continuous improvement and client collaboration. Key stages included:
Requirement Gathering:Â Conducted detailed discussions with the client to understand their needs and define the project scope.
Prototype Development:Â Developed an initial prototype within three months, focusing on core functionalities.
Iterative Development:Â Used Agile practices, with daily stand-ups, bi-weekly sprints, and regular client feedback sessions. Jira was used for task management and Slack for communication.
Testing and Refinement:Â Conducted extensive testing, including unit, integration, and user acceptance testing to ensure the platform met all requirements and performed flawlessly.
Deployment and Launch:Â Deployed the platform on AWS, ensuring a smooth and secure launch.
Team
Project duration
Results
Invatechs successfully delivered a communication platform that met all client requirements. The platform facilitated seamless interactions between customers and professionals, providing an efficient and user-friendly experience.
Key Achievements:
Enhanced User Experience:Â Users could easily sign up, top up their accounts, find qualified professionals, and start meetings with real-time billing.
Professional Management:Â Professionals could efficiently manage their schedules, verify their credentials, and start earning through the platform.
Real-Time Communication:Â Integration with Twilio ensured high-quality real-time video and audio communication.
Scalable and Secure Solution:Â The platform's deployment on AWS ensured scalability and robust security measures.
The successful implementation of this project demonstrated Invatechs' ability to create innovative solutions that connect professionals and customers, ensuring seamless interactions and efficient management. Continuous collaboration with the client and periodic updates ensure the platform remains at the forefront of communication technology.
